Terms and Conditions
Welcome to the retrosatchels.com website terms and conditions. Please read through them carefully before placing your order.
By using this website and/or placing an order you agree to be bound by the terms and conditions set out below.
Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at support@retrosatchels.com
We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.
Once your order has been confirmed, we will not be able to make any changes.
Company number :06810424
Postage
United Kingdom Royal Mail 2-3 days Delivery - £8.00
Northern Ireland - £14.00
EU Delivery -
Central Europe - £14.00
Southern Europe - £21.00
Eastern Europe - £19.00
Scandinavia - £22.00
US and Canada Airmail Delivery - £24.00
Rest of the World Delivery - £27.00
We aim to deliver all mainland UK standard orders in 2-4 working days. However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within 5 working days, please contact: support@retrosatchels.com
Deliveries to Northern Ireland, the Highlands and Islands and AB postcodes will take longer to arrive. We aim to deliver standard orders within 5-7 working days to Northern Ireland and AB postcodes and 7 working days to the Highlands and Islands. During busy periods, please allow up to 7 working days for delivery to Northern Ireland and 10 working days for delivery to the Highlands and Islands.
UK Bank Holidays (if applicable): please allow an extra working day for standard deliveries.
Product Information
We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information
was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
Prices are subject to change without notice. Prices are inclusive of VAT (where applicable).
Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.
We continually update our online store. Some website promotions may not be available to customers in particular jurisdictions.
Price & Payment Options
We accept Credit and Debit Cards (through our secure Nochex system), PayPal and Google checkout. You can use your credit card through PayPal and Google also (you just may have to sign up to them first).
If you have paid on your debit, credit or charge card you will only be charged once the goods have been dispatched to the delivery address. We will email you to confirm dispatch.
Please see www.paypal.com for information on PayPal payments.
All prices are inclusive of VAT (where applicable) at the rate appropriate to the country of receipt, where within the EU, and are correct at the time of entering the information on to the system. The total cost of the order is the price of the products ordered plus the delivery charge.
Further information for overseas customers
The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card company. Customers outside the United Kingdom will also be liable for any customs/import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country, therefore you are advised to check the latest applicable local requirements in your country before placing an order.
